Desmoines Register Sucks Customer Reviews and Feedback

From Everything.Sucks

The Des Moines Register is the daily morning newspaper of Des Moines, Iowa.

Steve angrily shared in a review, "The DesMoines Register is cluster of of idiots that are in the paper route division. They had a paper man and woman could never get the paper on a 5' x 5' deck . How hard is that not hard. I stood over 25' away and made it on the deck 3 times in a row how hard is that . The paper person couldn't make it from 4'away. We have cameras so I could see them . I finally couldn't stand it any more . I went to my moms to talk to the paper idiot he couldn't hit the deck if he tried. I tried to talk to him about getting the paper on the deck . My Mom is 87 she can reach the paper if it's on the deck she can get it with her cane . Well this paper man look like he just came from the bar and eyes big as saucer he was cussing and he said he was going to kick my ass he tried coming at me 3 times and he had a bar fly with him cussing and carrying on to. I called the complaint department and they apologize but not the boss of the delivery persons . Now we have been complaining about the paper not making the deck 5'x5' mind you he hardly ever mad the deck . I had to call the Cops on the paper man for all the threats he made I was scared for my 87 year old Mom . Well the boss of the paper man took his side and called my 87 year old Mother. After I told him to talk to me only because he up set my Mom . So I call him up to tell him again not to involve my mother . I left that on his answering machine . What dose he do . He calls my Mom and tells her that he canceled their paper . My father worked for them for 25 years and that's how they treat the Elderly and Disabiled . Shame on the DesMones Ragister . The are the CRAPPIEST news paper in the USA. DONT PRESCRIBE TO THE CRAPPIEST NEWS PAPER THAT TRY TO INTIMIDATE THE ELDERLY THAT IS BAD BUSINESS. I WISH I DIDNT HAVE TO GIVE THEM 1 STAR WHEN THYEY DESERVE 0 STARS ."


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Bulk Driver (Former Employee) says

"You are unpaid and treated unfairly. The hours are unbearable. The winters are deadly. And they don't care about your saftey. You pay for your own vacation time. And not a good family job."

inserter (Former Employee) says

"The hours didnt work for me. Split shifts. Constantly had to keep up the slack for other people. You used to be able to pick your shifts but they changed it and they give you horrible hours. Cons: hours"

District Manager (Former Employee) says

"Delivered newspapers in the middle of the night to customers regardless of the weather. Filled and helped cover open routes if needed. Very busy, paid for own fuel."

Circulation Sales (Former Employee) says

"On a typical day, a dialer would ring homes in a particular market. Most people stopped reading printed news. A call center representative must learn how to relate to a customer. It is difficult in this era to convince someone a newspaper is the best source of information. The most enjoyable part of the job is when you make a sale. Cons: The restrooms were outdated. No hot water."

Advertising Sales Assistant (Former Employee) says

"I learned a lot about media marketing and layout. Meet some great people and I work with them now at Heartland Communications"

Delivery Driver (Former Employee) says

"the job wasnt to bad the pay sucked but the hours really wasnt bad i was able to drive my personal vehicle an go at my own pace the worsed days was the holidays"

Customer Service Representative (Former Employee) says

"I truly enjoyed my daily tasked and those I worked with. I enjoyed helping my customers-even those who were not so kind! It was hard to manage tasks since my sole job had been done by 3 prior to my hiring. I was constantly taking orders by phone and sometimes in person. I struggled daily to keep up-even after I had trained another person. Any issues technically was not addressed and often continued with out resolution. Communication-in a media based company-was beyond poor. It seemed new comers to the company-no matter their skills were released from their duties. Cons: very poor communication, management and problem solving"

Senior Writer (Current Employee) says

"Top heavy decision making from corporate. Local leadership solid when allowed some leash. Lot of feedback. Understanding management when life issues arise to balance with work. Cons: Too heavy corporation with many dictates."

Imaging Technician (Former Employee) says

"Always changing and learning new things. We manage on our own, Managers were base out in Arizona. We Skype every month for our meeting."

Independent Contractor (Former Employee) says

"Deliver newspapers"

Paper Carrier (Former Employee) says

"It served its purpose as a temporary job. I got up at 2 AM and made it to the Hub by about 235. I delivered about 420 papers daily and more on Sundays."

Loading Operator (Contract) says

"Very good people to work with but work is back breaking. On a typical day, you are loading and unloading heavy carts on to and off of semi trailers. Building stacks of newspaper that you have to categorize correctly for each major city in Iowa. Upside is the semi drivers will offer to help you. You will learn how to be dependable, hard working, determined, sufficient in your prioritizing, and brave to work in all different weather conditions. Cons: Work in different weather conditions."

Delivery Driver (Former Employee) says

"An Ok Job for any Single Person. I worked 7days a week. Hours 2am-7am. Deliver 200 residents."

District Manager (Current Employee) says

"The managers would stage the papers for handing out. Cons: Working outside in the elements"

Former Employee - Reporter says

"I worked at Des Moines Register full-time for more than 3 years Cons: Terrible and inexperienced management. This publication is about clicks over quality content. Disconnected from the Des Moines community as a whole. The executive editor throws her employees under the bus for her own mistakes. Dry, corporate atmosphere with almost zero feedback. Good luck getting a raise or moving up in the company. The parent company is in desperate need of cash. Coaches and editors are sluggish and lethargic. Readership and popularity continue to decline. Reliance on crappy tutorials for corporate-wide updates. As with most corporate media, jobs are never secure."

Former Employee - Journalist says

"I worked at Des Moines Register full-time for more than 5 years Cons: Excessive mircromanagement, constantly shifting policies and priorities. Coumnstantly shifting top management, paint-by-numbers approach to news coverage, management out of touch with Iowa readership."

Current Employee - Anonymous Employee says

"I have been working at Des Moines Register full-time Cons: It's rough working for Gannett. Their corporate structure makes you feel on edge, like layoffs are constantly around the corner."


"I worked at Des Moines Register Cons: Print sales were required. Product pushing was the mentality from management and very cut-throat."

Former Employee - Online Editor says

"I worked at Des Moines Register full-time for more than a year Cons: Sadly, Gannett has hamstrung all its community newspapers with layoff after layoff. Although no one speaks about it openly, the general feeling is that, eventually, Gannett will eliminate all but one artist, one editor and a cops reporter. When they can no longer turn a profit even with that meager staff, they will lay those three off and auction off the building and everything else. This is a dead-end for everyone involved."


"I have been working at Des Moines Register Cons: Some managers are not honest in their communications with employees. Company laid off workers and did not change workload."


"I worked at Des Moines Register Cons: Didn't treat employees well, revolving door of employees, low pay, understaffed, outdated business model, not forward thinking"

Current Employee - Events and Community Relastions Manager says

"I have been working at Des Moines Register part-time for more than a year Cons: Had 3 different bosses in 2 years. The last one totally redesigned the marketing department that I worked in so that I, along with 5 others, were downsized. The same boss (Regional VP of Marketing and Strategy) was then fired 2 days later after it was announced."

Former Employee - Anonymous Employee says

"I worked at Des Moines Register full-time for more than a year Cons: They are product pushers that call themselves consultants. Instead of doing what's right for their customers, they push sales people to shoehorn customers into what they need more sales in. They also have ridiculous requirements for setting appointments. A lot of tedious requirements as well. The Salesforce data entry and management is used to make managements life easier, not to help sales and is a constant bug in your ear. Management as a whole is from the print world and doesn't fully understand digital."

Account Executive I says

"I worked at Des Moines Register Cons: The base salary does not match education, experience, skills, and work input. while the commission structure is based on performance, the revenue goals are often unachievable. They are also going through the 6th round of furloughs."

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